The value and shipping time vary according to the delivery address. IT IS ESSENTIAL THAT YOU ENTER CORRECT DATA as it is your responsibility to inform where the product should arrive. Our products are shipped within 10 (ten) working days after your payment is credited. All shipping costs that occur for purchases within are the exclusive responsibility of our customers, except for express clarification to the contrary (for example, in the case of promotions).

In Amaroq Explorers we put a lot of effort so that orders are dispatched correctly and delivered as fast as possible. When you finalize your order, you will receive an email with all the order information, including the delivery address. If you need to change the shipping information after you have paid, you will need to contact us through our email or our phone number 629 809 335, and we will change it as long as it has not been shipped.

If there are errors in the shipping address and the order cannot be delivered, it will be returned to Amaroq Explorers within approximately 10 working days. In such a case, we will contact you to coordinate a new shipment. For these cases, the shipping will be charged again.
Once the product has been delivered to the shipping company in charge of the shipment, you will receive an identification number to track the product, as well as the customer service phone number of that company, to make any inquiries. It is important that you keep this information in order to be able to make any claim.

Once the purchase order has been dispatched, it is not possible to change the delivery address. The delivery of the merchandise will be agreed at the address provided by the User. If the User is not at the address at the time of delivery, the carrier will make a second visit. If they are still unable to deliver the merchandise, they will leave a telephone number so that the User can directly schedule the delivery with them. Amaroq Explorers has the merchandise insured during the time the merchandise is in transit to the delivery address. From the moment the merchandise is delivered in good conditions and after signing the acknowledgement of receipt, the responsibility for the delivered products becomes yours.

The products are delivered with the original Amaroq Explorers packaging. In case the User receives the product in bad condition, he/she should not forget to inform our site by sending an email to